Product Care

At Jools, every piece is crafted with high-quality materials designed to last, including 18K gold and above, natural diamonds, and precious gemstones. With the right care, your jewelry will keep its shine, brilliance, and beauty for years to come.

Below is a simple guide to help you protect and maintain your fine jewelry.

18K Gold Care

18K gold is durable and made to be worn, but still benefits from gentle care.

To keep it shining:

  • Store each piece separately to avoid scratches.
  • Remove before working out, swimming, or applying lotions and perfumes.
  • Clean occasionally with warm water, mild soap, and a soft cloth.
  • For deeper cleaning, use a non-abrasive jewelry cleaner safe for gold.

What to avoid:

  • Harsh chemicals (chlorine, bleach, strong detergents)
  • Abrasive cloths or polishing agents
  • Storing pieces together without protection

Diamond Care

Diamonds are incredibly strong — but they can still attract oils and lose brilliance over time.

To maintain sparkle:

  • Clean with a soft toothbrush and warm soapy water.
  • Rinse well to remove residue.
  • Gently pat dry with a lint-free cloth.
  • Store separately to avoid scratching other pieces.

Avoid:

  • Wearing diamonds while doing heavy lifting or tasks that might chip the setting
  • Touching the stone frequently (natural oils reduce shine)

Precious Gemstone Care

Many gemstones are durable, but some are more delicate and require extra attention.

General care tips:

  • Keep gemstones away from extreme heat, direct sunlight, and harsh chemicals.
  • Wipe stones with a soft, damp cloth after wearing.
  • Store gemstone jewelry separately to prevent scratches.
  • Avoid ultrasonic cleaners unless specifically recommended for the stone.

Be especially careful with:

  • Pearls
  • Emeralds
  • Opals
  • Turquoise

These stones are more porous or softer and require gentle handling.

Storing Your Jewelry

Proper storage keeps your pieces safe and prevents wear.

  • Use the original box or a soft-lined jewelry case.
  • Keep each piece in its own pouch or compartment.
  • Store in a cool, dry place away from humidity.

Professional Care

For an extra layer of care:

  • Have your jewelry checked once a year for loose stones or wear.
  • Professional cleaning can restore shine and brighten stones.
  • For heavily worn pieces, polishing can rejuvenate the surface.

If you need help with cleaning, polishing, or maintenance, you can always reach out to us, we’re happy to guide you.